General Terms & Conditions

Paintori.com
Email: Studio@paintori.com

These General Terms & Conditions (“GTC”) govern the use of our website and all purchases made through Paintori.com. By placing an order, you agree to be bound by the terms outlined below.

1. Products

We aim to describe and present our products with the highest possible accuracy.
Slight variations in color, finish, or design may occur due to differences in screen displays or production batches.
Images are for illustrative purposes only and are not binding.

2. Prices

All prices are listed in U.S. Dollars (USD) unless otherwise specified.
Taxes & Duties: Prices do not include applicable taxes, which are calculated at checkout based on your shipping address.
Shipping Costs: Shipping fees are not included in the product price and will be calculated at checkout.

3. Orders & Confirmation

After placing an order, you will receive an email confirmation with your purchase details.
We reserve the right to cancel an order in cases such as:
- Payment issues
- Stock unavailability
- Suspected fraudulent activity

4. Payment

We accept secure payment methods, including:

Credit/Debit Cards (Visa, Mastercard, American Express)
PayPal
Other secure payment options listed at checkout

Full payment must be received before your order is processed and shipped.

5. Shipping

We ship to the destinations specified on our website.
Estimated delivery times vary depending on location and shipping method.
Paintori is not responsible for delays caused by third-party carriers or customs processes.

Delivery Duty Unpaid (DDU):

Orders are shipped DDU, meaning import duties, taxes, and any additional fees are not included in the order total and must be paid by the customer upon delivery.
Please check with your local customs office for any potential charges before ordering.

6. Returns & Cancellations

You have 30 days from the date of receipt to return your order, subject to our Return & Refund Policy.
Return shipping costs are the customer’s responsibility.
Order cancellations: You may cancel your order within one hour of placing it. After this period, cancellations are not possible, and you must wait to receive your item before requesting a return.

To initiate a return or cancellation, contact us at Studio@paintori.com.

7. Warranty

Our products come with legal warranties covering manufacturing defects and non-conformity.
For warranty claims, contact our customer service team with your order details and proof of defect.

8. Liability

Paintori is not liable for indirect damages arising from the purchase or use of our products.
Our liability is limited to the total order value of the purchased items.

9. Data Protection & Privacy

We respect your privacy and handle personal data in accordance with our Privacy Policy.

10. Changes to Terms & Conditions

Paintori reserves the right to modify these Terms & Conditions at any time.
Any changes will apply to future orders and will be published on this page.

11. Governing Law

These terms are governed by the laws applicable in our country of operation.
In the event of a dispute, we will seek to resolve it amicably before pursuing legal action.

12. Contact Us

For any questions about these General Terms & Conditions, please reach us at:

📧 Studio@paintori.com